Service Guarantee

Ensuring that our customers are completely and 100% satisfied is of paramount importance to us. We believe that superior customer service is what you expect and what we deliver.

Order Delivery

Orders are usually shipped on the next working day after order was placed by Australia Post. We will notify you by email if there is to be a delay in your order.

Return and Exchange Process

If for any reason you are dissatisfied with your purchase please contact us within 30 days of purchase using the contact form letting us know what your concerns are, and we will advise how to return your order for a full product refund (delivery charges are not refundable).

Alternatively, call on Freecall 1800 101 301 (Australia only) or + 61 2 6492 7202 9am-5pm Mon to Fri EST.